At ONE26 ON M, your privacy is of utmost importance to us. This Privacy Policy outlines the types of personal information we collect, how it is used, stored, and shared, and your rights regarding your data. By interacting with our website, booking our apartments, or using our services, you consent to the practices described in this policy.

Information We Collect We collect personal information directly from you when you make a booking, inquire about our services, or interact with our website. This may include:

• Name, email address, phone number, and contact details

• Payment information, such as credit or debit card details

• Booking preferences, including dates of stay, room types, and additional requests

• Browsing data, including IP address, device type, and cookies, to enhance your online experience

How We Use Your Information The personal data we collect is used for the following purposes:

• To process bookings and manage your stay

• To communicate important updates, confirmations, and special offers

• To improve our services, website experience, and customer engagement

• To comply with legal obligations and ensure guest safety

Data Sharing We do not sell your personal information. Data may be shared with trusted third parties, such as:

• Payment processors to facilitate secure transactions

• Booking platforms like Airbnb and Booking.com, where applicable

• Maintenance or housekeeping service providers, to ensure your stay is seamless

• Legal authorities, if required by law

Data Security We implement strict security measures, including encryption and secure servers, to protect your data. However, no method of data transmission or storage is entirely secure. We encourage guests to notify us immediately if they suspect unauthorized use of their data.

Your Rights You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by contacting us at one26onmconcierge@fluentliving.com. For further inquiries about your data, please reach out to our team.

Contact Information For privacy-related concerns, contact us at: Email: one26onmconcierge@fluentliving.com Phone: +27 65 929 6423